GATHERING OF PERSONAL INFORMATION
We do not acquire any more information about website visitors than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. We may use customer contact information from the registration, inquiry, or contact form to send the user pertinent medical and parenting information. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We will not sell, rent or disclose your personal information to our business partners, suppliers, vendors or other third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.
We use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is used to help identify you and to gather broad demographic information. We may use this data to tailor the visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
This site contains links to other sites. Angel Kids Pediatrics is not responsible for the privacy practices or the content of such Websites. We will provide individually-identifiable information about website users to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the visitor, or it is necessary to process transactions and provide you services from our affiliates: VSee Telehealth and OP Patient Portal.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. These measures include policies, procedures, and technical elements relating to data access controls. In addition, Angel Kids Pediatrics and its partners use standard security protocols and mechanisms to exchange the transmission of sensitive personal information. Although Angel Kids Pediatrics has endeavored to create a secure and reliable Website, the confidentiality of any communication or material transmitted via the Internet cannot be guaranteed. For further information regarding our security, please contact us at [email protected]. If you have any concerns regarding the security of information, please do not provide any information to Angel Kids Pediatrics. until you are comfortable with our security measures.
In accordance with the US Children’s Online Privacy Protection Act (COPPA) Angel Kids Pediatrics is committed to protecting the privacy of children related to the use of our sites and applications. This COPPA policy explains how Angel Kids Pediatrics collects information, disclosure and parental consent practices for information provided by or about children under the age of 13.
THE INFORMATION WE COLLECT
our inquiry process allows for the entry of information about children by a parent or guardian as well as healthcare providers. That information is retained in compliance with applicable HIPAA law. Children cannot directly inquire within our sites and applications. During the user process, we may ask the parent or guardian of a child to provide certain information for notification and security purposes, including a parent or guardian’s email address, the child’s name, parent’s name and phone number. We also may ask for birth dates of children a parent or guardian have added to the inquiry to validate their ages. Parents and guardians can choose whether to share information about their children with us, but certain actions cannot function without it. We will not require a parent or guardian to provide more information about a child than is reasonably necessary in order to participate in the function of the application.
When adult users interact with us, certain information may automatically be collected, to make our application more useful for various purposes related to our business. Examples include the type of computer operating system, the user’s IP address or mobile device identifier, the web browser, the frequency with which a user visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies and other unique identifiers. This data is principally used for internal purposes only, in order to:
- provide access to features and activities on our application
- customize content and improve our application
- conduct research and analysis to address the performance of our application
- generate anonymous reporting for use by Angel Kids Pediatrics
Please contact us with questions about our privacy policies and collection and use practices
Angel Kids Pediatrics will have no direct contact with a minor child via email, text, instant messaging or other online platforms. All communications about a child will be conducted between the authorized parent or guardian and their healthcare provider that is delivering healthcare services via our Telehealth application. No personal information about a child will be made available to the public.
We may share information with our business associates if necessary, to perform a business, professional or technology support function – always in accordance with HIPAA and other applicable laws.
To opt out of email communications from us or be removed as a user please email us at [email protected]
HIPAA stands for the Health Insurance Portability and Accountability Act. This act, approved by Congress in 1996, provides patients with uniform access to their medical records and more control over how their personal health information is used and disclosed. It also requires health care providers to safeguard the security and confidentiality of medical records. Full information about the Act is provided on the US Department of Health & Human Services website.
Angel Pediatrics has taken all required steps to be in compliance with HIPAA regulations. We have adopted a privacy plan and trained our employees on its procedures. We have identified an employee who is responsible for ensuring that the procedures are implemented and up-to-date with current regulations. We have adopted an Electronic Medical Records (EMR) system that is certified in compliance with the Act. In short, we take our obligations very seriously.
An important aspect of HIPAA is patient notification. When you first visit our offices, you will be asked to read and acknowledge receiving a copy of the following guidelines. Please read them carefully and feel free to ask any questions about how your child’s medical records will be maintained.
Angel Kids Pediatrics is committed to protecting our patients’ privacy. The confidentiality of our patients is of greatest concern to our physician and employees alike. This notice details how our practice collects, handles, and protects personal information about our patients. This policy will be distributed to all patients and will also be available for viewing at our web site. We will review this policy on an annual basis and monitor our compliance with this policy. Should it be necessary to revise this policy more often due to circumstances, we will do so in a timely fashion.
We collect non-public personal information about:
- Past medical history
- Review of Systems
- History of the present illness/complaint
- Family and social history
- Medications and allergies
- Insurance and billing information
- Patient demographics
How we protect your information
Our staff is trained to adhere to the following privacy measures with regards to Protected Health Information (PHI):
- There are only three (3) reasons why an employee needs to access a patient’s chart or computer information: to treat or care for the patient, to process billing for services, or to respond to a medical records request.
- Patient medical information is located in a staff business area, out of the patient flow area. Patients do not have access to this area.
- Computer display terminals are exited out to a screen saver when the operator leaves a station. Entry into the system is password protected. Passwords are not to be shared.
- Confidential patient information is not placed anywhere but in the patient’s chart.
- Appointment schedules are not posted in the exam rooms, but rather in the physician’s private office.
- Employees will not discuss any patient in a public area. We will not make inquiries or access the chart of a friend or relative out of curiosity unless we have permission of the patient.
- PHI transmitted over the Internet is encrypted, and all access is protected by passwords.
Information we may disclose and purpose
No PHI will be released without proper written consent from the patient or parent or guardian of the minor patient, unless the request is during an emergency. Occasions for release of PHI are the following:
- Workman’s compensation – The patient signs a record release at the time of the visit, as the chart notes must accompany the insurance billing.
- Legal pursuit – Attorney request (also includes medical record service) or subpoena
- Patient request – Moving or transferring records to another physician
- Disability Documentation
- Auto Accident
- Insurance company chart audit
- Driver’s Form
- Insurance Claim adjudication